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Legal Information:
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In sending a tape to Richard L. Hess, you agree to all of
the following:
Copyright
In sending a recording to Richard L. Hess for transfer you warrant
that you have adequate rights to have this copy made and that
you will hold Richard L. Hess harmless for any legal action or
proceeding arising out of this copying.
If you are an institutional (library, archive, etc.) or an industry
(record label, musician, etc.) client, it is presumed that you
have researched the copyright and that creating the copy is legal.
If you are a private client, and this is a commercially released
recording, live concert recording, or off-air radio or TV recording,
unless your name or the name of a relative or an ancestor appears
on the label, jacket, or liner notes of the recording, or is said
on the recording, or you have a permission letter from the entity
now owning the item, the work will be refused and returned to
you at your expense.
Forensic / Legal recordings
We do not accept nor process tapes that could potentially be
involved in legal proceedings, nor am I available for "expert
witness" testimony. We would suggest that you look here
for a partial list of people who are doing this type of work.
Liability
Shipping any tape to Richard L. Hess is done solely at the risk
of the tape owner. While Richard L. Hess uses the greatest care
possible in handling your original tape and has developed procedures
and business practices to safeguard your tapes, we cannot be responsible
for any loss or damage to your original. In no case shall Richard
L. Hess be liable for any amount greater than the services fees
already paid by the client to Richard L. Hess.
Dispute resolution and jurisdiction
If a dispute should arise, we hope that the dispute can be settled
amicably, but if such settlement cannot be reached, then this
dispute shall be brought to Mediation, Arbitration, or a Court
of Law (as the case may require and in that order of preference)
in and governed by the laws of Ontario, Canada.
Payment
Unless modified by prior arrangement, shipping a tape
to Richard L. Hess acknowledges that you agree to pay for
the services rendered in a prompt manner upon presentation
of an invoice via email. All prices quoted are estimates unless
acknowledged as "fixed price" or "not to exceed".
updated 2008-05-20
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Shipping Information
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Shipping tapes to Richard
We suggest FedEx EXPRESS (the
original, air-express part of the company) for incoming shipments where
the greatest safety of the original tape is paramount. UPS AIR and DHL
AIR services (not ground) are also acceptable.
Mail has also proven very reliable, but takes much longer.
Please declare tapes at $1 each. If this instruction is not
followed, you may incur additional charges. The carrier will
not reimburse anything more than the value of the raw tape.
The best insurance in shipping multiple tapes is to divide the
shipment into two or more packages and ship on different days.
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Ship to
Richard L. Hess
14845-6 Yonge Street, Suite 124
Aurora, ON L4G 6H8
CANADA
(905) 713-6733
Please make checks payable to
Richard L. Hess
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Shipping advice email
When you ship us a tape, please send us an email including your full
contact information:
— name
— shipping address
— telephone numbers and best times to call each (I may work evenings and
weekends)
Click
here to email me.
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Customs Information
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Description for customs: Old audio tapes for
restoration (will be returned)
Value for customs and carriage: $1 per
tape
Harmonized Tariff Codes (please
select the most appropriate one)
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Cassette & 1/4-inch reel tapes of
News, History, Historical (including family)
8524.52.10.00 (most common)
Cassette & 1/4-inch reel tapes of
Entertainment material
8524.52.20.00
1/2-inch and 1-inch reel tapes
8524.53.20.00
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Audio Compact Discs
8524.32.00.00
Data CDs and DVDs
8524.39.40.00
1/2-inch cassette video tapes
includes PCM-F1, ADAT, DTRS
8524.53.10.40
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Packing information:
(1) Please make sure that the ends of the tapes are secured. Of the commonly
available tapes, Scotch removable tape 811 (blue box) is preferred. Tape the
end to the outside flange of the reel see here.
(2) Please ship reels in boxes if you have them, or wrap them in paper.
Please ship cassettes in boxes if at all possible. If you must ship loose
cassettes, fold up some paper and put it through the hubs to keep the hubs
from rotating (the boxes do this). Cassettes that are playable should be
wound to one hub or the other, especially if they are not in the standard
protective box.
(3) Please do not use plastic/styrofoam peanuts: it's bad for the
tapes (they generate static) and they fly all over the place when the boxes
are opened. Please use bubble wrap or other similar padding such as flexible
closed cell foam sheets.
(4) Please do not use any packing material that creates dust like shredded
paper.
(5) We recently had some equipment come in which had been packed in old
foam rubber. This is the second time we've seen shipment turning the foam
to acidic goo. Please do NOT use old foam rubber, it is too great a risk.
(6) If any tapes are moldy or excessively dirty, please discuss this with
Richard L. Hess before sending the tape, and please enclose the tape in a
heavy duty lockable freezer-type food storage bag and mark the outside of the
bag "moldy tape," or "dirty tape-requires cleaning."
There is a surcharge for processing moldy and excessively dirty tapes as we
cannot play them without cleaning them first.
How we ship material to our clients
Since all of our work is backed up on our servers and is not deleted until we
are sure that you are satisfied with the project, unless arrangements are
made otherwise, we return all materials via Canada Post "Expedited
Parcel" which takes about ten business days to arrive in California.
Slightly less to closer locations.
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